Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to SOLLO. Throughout these Terms, the words "we," "us," and "our" refer to SOLLO. We operate this store and website — including all related information, content, features, tools, products, and services — to provide you with a curated shopping experience (collectively, the "Services"). SOLLO is powered by Shopify.

The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), govern your rights and responsibilities when using the Services. Please read them carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should discontinue use of the Services immediately.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, and that you have authorized any minor dependents in your care to use the Services on devices you own or manage.

To access or purchase through our Services, you may be required to provide information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information provided is accurate, current, and complete, and that you hold all rights necessary to submit such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. Accounts may not be transferred, sold, assigned, or licensed to any third party.

SECTION 2 — OUR PRODUCTS

We make every effort to accurately represent our products and services. However, colors and product appearance may vary depending on your device type, display settings, and configuration. We do not warrant that the appearance or quality of any product will meet your expectations or match depictions shown in our store.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product and to limit quantities available to any person, geographic region, or jurisdiction.

SECTION 3 — ORDERS

Placing an order constitutes an offer to purchase. SOLLO reserves the right to accept or decline any order at its discretion. An order is not accepted until SOLLO confirms acceptance and receives payment in full. Please review your order carefully prior to submission, as cancellation requests may not be accommodated once an order is accepted.

In the event an order is declined, modified, or cancelled, we will make reasonable efforts to notify you using the contact information provided at checkout.

All purchases are subject to our Refund Policy [LINK]. You represent and warrant that purchases are made for personal or household use only and not for commercial resale or export.

SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will reflect the price in effect at the time your order is placed, as confirmed in your order confirmation email. Unless otherwise stated, posted prices exclude taxes, shipping, handling, and any applicable customs or import charges.

Prices in our online store may differ from those offered in physical retail locations or third-party platforms. Promotional pricing is governed by the terms of the applicable promotion; in the event of a conflict, promotion terms take precedence.

You agree to provide accurate, complete, and current payment and account information. You represent and warrant that: (i) all credit card information provided is true and accurate; (ii) you are authorized to use the payment method provided; (iii) all charges will be honored by your financial institution; and (iv) you will pay all amounts due, including shipping, handling, and applicable taxes.

SECTION 5 — SHIPPING AND DELIVERY

All delivery timeframes are estimates only and are not guaranteed. SOLLO is not liable for delays caused by shipping carriers, customs processing, or circumstances beyond our control. Risk of loss and title to products pass to you upon transfer to the carrier.

SECTION 6 — INTELLECTUAL PROPERTY

All content available through the Services — including but not limited to trademarks, text, images, graphics, video, audio, product reviews, and overall design — is owned by SOLLO, its affiliates, or its licensors and is protected under applicable U.S. and international intellectual property laws.

These Terms permit personal, non-commercial use of the Services only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publish, download, store, or transmit any material from the Services without our prior written consent. No license or other rights to any intellectual property of SOLLO, Shopify, or any third party are granted by these Terms, except as expressly stated herein. All rights not expressly granted are reserved.

SOLLO's names, logos, and product and service names are trademarks of SOLLO or its affiliates and may not be used without prior written permission. Shopify's trademarks are owned by Shopify Inc. All other marks appearing on the Services belong to their respective owners.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools through the Services. These tools are provided "as is" and "as available," without warranties, representations, or endorsement of any kind. We have no control over, and assume no liability for, any third-party tools. Your use of any such tools is at your sole risk and discretion.

New features or tools introduced to the Services in the future will be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain links to third-party websites or embedded third-party functionality. We are not responsible for the content, accuracy, or practices of any third-party websites. Accessing third-party sites is done at your own risk. Any complaints or concerns regarding third-party products or services should be directed to the relevant third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]

SOLLO is powered by Shopify; however, all sales and purchases made through our store are transacted directly with SOLLO. By using the Services, you acknowledge that Shopify bears no responsibility for any aspect of transactions between you and SOLLO, including any injury, damage, or loss arising from purchased products or services. You expressly release Shopify and its affiliates from all related claims, damages, and liabilities.

SECTION 10 — PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy [LINK]. Certain information may also be subject to Shopify's Privacy Policy. Information submitted through the Services may be transmitted to Shopify and third parties, including those located in jurisdictions other than your own, for the purpose of providing the Services. Please review our Privacy Policy for full details.

SECTION 11 — FEEDBACK

By submitting any ideas, suggestions, reviews, or other feedback ("Feedback") to SOLLO, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial use.

You represent and warrant that: (i) you own or have all necessary rights to the Feedback submitted; (ii) you have disclosed any compensation or incentive received in connection with the Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation to maintain Feedback in confidence, provide compensation, or respond to Feedback.

We reserve the right to monitor, edit, or remove any Feedback that we determine, in our sole discretion, to be unlawful, offensive, or otherwise objectionable. You are solely responsible for the accuracy and content of any Feedback you submit.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

We strive to ensure all information on the Services is accurate. However, typographical errors, inaccuracies, or omissions may occur. We reserve the right to correct any such errors and to update, modify, or cancel orders affected by inaccurate information, at any time and without prior notice.

SECTION 13 — PROHIBITED USES

You may use the Services only for lawful purposes. The following uses are expressly prohibited:

Using the Services for any unlawful or malicious purpose
Violating any applicable laws or regulations
Infringing upon intellectual property rights
Harassing, defaming, or harming any individual
Transmitting false or misleading information
Distributing spam, chain letters, or unsolicited promotional materials
Impersonating any person or entity
Engaging in conduct that restricts or harms others' use of the Services

You also agree not to: upload malicious code; scrape, duplicate, or exploit any portion of the Services; collect others' personal information; use automated tools, bots, or AI agents to access the Services; or circumvent any security or access control measures. Violations may result in immediate account suspension or termination.

SECTION 14 — AGENTS

14.1 This section applies if you use, enable, or deploy an automated agent ("Agent") to access or interact with the Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of a person or entity without direct supervision.

14.2 No Agent may access the Services unless it operates in strict compliance with Section 14.4 below, and no Agent may access the Services if we have requested that it refrain from doing so.

14.3 We reserve the right to limit, including through technical measures, whether and how any Agent interacts with the Services.

14.4 All Agents must: (i) identify themselves in all HTTP/HTTPS requests by including "Agent/[agent name]" in the user agent string; (ii) not conceal or misrepresent automated access by mimicking human behavior or circumventing CAPTCHAs; (iii) respond truthfully when asked whether interactions originate from a human or automated system; and (iv) not circumvent any measure intended to restrict or control Agent access.

SECTION 15 — TERMINATION

We reserve the right to terminate this agreement or your access to the Services at any time, without notice, at our sole discretion. You remain liable for all outstanding amounts through the date of termination.

The following provisions survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive.

SECTION 16 — DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF CERTAIN WARRANTIES; IN SUCH CASES, THE ABOVE DISCLAIMER APPLIES TO THE FULLEST EXTENT PERMITTED BY LAW.

SECTION 17 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, SOLLO AND ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND — INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR REPLACEMENT COSTS — ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS OBTAINED THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless SOLLO, Shopify, and their respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, and claims — including reasonable attorneys' fees — arising from: (1) your breach of these Terms; (2) your violation of any applicable law or third-party rights; or (3) your access to or use of the Services.

We will provide reasonable notice of any indemnifiable claim. We may assume control of the defense and settlement of such claims at your expense, though we will not enter into any settlement imposing non-monetary obligations on you without your prior consent.

SECTION 19 — SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, it shall be enforced to the maximum extent permitted by applicable law. The remainder of the Terms shall remain in full force and effect.

SECTION 20 — WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules posted on the Services, constitute the entire agreement between you and SOLLO and supersede all prior agreements, communications, and proposals. Any ambiguities in interpretation shall not be construed against the drafting party.

SECTION 21 — ASSIGNMENT

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. Any unauthorized assignment shall be null and void. SOLLO may assign or transfer these Terms at any time without notice or consent.

SECTION 22 — GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which SOLLO is headquartered. Both parties consent to the exclusive venue and personal jurisdiction of the applicable federal and state courts in that jurisdiction.

SECTION 23 — HEADINGS

Section headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 24 — CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time by posting the revised version to our website. You are responsible for reviewing these Terms periodically. We will provide notice of any material changes as required by applicable law. Continued use of the Services following the effective date of any changes constitutes your acceptance of the updated Terms.

SECTION 25 — CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us at:

[INSERT TRADING NAME]
dashaunrw21@gmail.com